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 Warranty and Returns

β€‹πŸ›‘οΈ 1-Year Sharks Warranty = Real Peace of Mind

Every AeroView bundle is built to perform in real cockpit conditions and backed by a warranty designed to give you complete confidence.

“Every item in the bundle is backed by our Sharks Warranty for total peace of mind.” 

We designed this policy with one goal: give pilots absolute confidence when investing in their cockpit.

No guesswork. No risk. Just reliable gear—backed by Sharks.

​Unlike buying components separately, where each brand sends you somewhere else, Sharks Technologies gives you a single point of support. If anything goes wrong, you come to us — we handle the rest.

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βœ… What’s Covered

All products included in your bundle are protected against:

  • Manufacturing defects in materials

  • Workmanship issues under normal use

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If something isn’t right—we’ll make it right.

Sharks Technologies will replace the specific defective product within the bundle at no cost to you.

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πŸ“¦ What’s Included in Your Coverage

Each component in your bundle is protected individually:

  • iPad mini: Covered under the Sharks 1-Year Warranty

  • Sentry ADS-B Receiver: Covered under the Sharks 1-Year Warranty

  • All Accessories: Covered under the Sharks 1-Year Warranty

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βœ… Warranty Options

Standard Coverage
  • 1-Year Sharks Warranty (included with every bundle)

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Upgrade Option
  • 2-Year Extended Coverage. Extend your coverage to 2 full years from the original purchase date for added peace of mind.

  • Option available at time of check-out.

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❌ What’s Not Covered

This warranty does not cover:

  • Accidental damage (drops, cracked screens, etc.)

  • Normal wear and tear (including battery degradation)

  • Cosmetic damage

  • Consumable parts

  • Damage caused by:

    • Misuse or abuse

    • Water, fire, or flood

    • Unauthorized repairs or modifications

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⚠️ Warranty Limitations

Sharks Technologies’ responsibility is limited strictly to:

  • Replacement of defective products only

We are not liable for:

  • Any indirect or consequential damages

  • Installation errors or improper use

  • Compatibility issues not verified prior to purchase

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πŸ“„ Manufacturer Warranties

Sharks Technologies' warranty is separate from any warranty that may be provided by the original manufacturer. Any manufacturer warranty, if applicable, is governed exclusively by the manufacturer's terms and conditions.

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πŸ”’ 30-Day Risk-Free Purchase Guarantee

We stand behind every bundle we sell.

You have 30 days from delivery to request a return—risk free.

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↩️ Return Conditions

To maintain the highest quality standards for all pilots:

  • All items must be unused

  • All products must remain in original sealed packaging

  • The entire bundle must be returned (no missing items)

This ensures every customer receives a factory-fresh, flight-ready system.

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❌ Returns Will Not Be Accepted If:

  • Any item has been opened or used

  • Any part of the bundle is missing

  • Packaging is damaged or not original

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πŸ” Return Process (RMA Required)

Before returning any item, you must request a Return Merchandise Authorization (RMA).

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Step-by-Step:

  1. Contact Sharks Technologies Customer Service via the Contact Us page

  2. Request your RMA number and return instructions

  3. Wait for approval (RMA is not automatic)

  4. Ship your return:

    • RMA number clearly written on the outer shipping box

    • Do not write on the product packaging

    • Shipment must be prepaid and insured

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πŸ’³ Refunds

  • Refunds are issued to the original payment method

  • Please allow:

    • Up to 10 business days after approval for processing

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